Grantscore Privacy Policy

1. Introduction
Grantscore ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, dashboard, and services. Using Grantscore means you agree to this policy.​

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2. What We Collect

We gather only what’s necessary to serve you best:

• Personal Information: Name, email, phone number, address, payment information, organization name, and other details you give us directly.

• Usage Information: How you interact with our site and dashboard — pages visited, login times, device details, and IP address.

• Cookies and Tracking Technologies: Small files to improve your experience and understand usage. You control cookies in your browser settings.
   

3. How We Use Your Data

Your data powers your Grantscore experience:

• Delivering and managing your services.

• Processing payments and managing your account.

• Improving and personalizing your experience.

• Sending important updates or billing notices.

• Sharing new features or offers (only with your consent).

• Protecting our rights and preventing fraud

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4. Sharing Your Information
We do not sell or rent your info. Sometimes we share it with:

• Trusted Service Providers: Payment processors, hosting services, and support tools that help us run Grantscore.

  Legal Requirements: Courts or regulators if required by law.

  Business Changes: If Grantscore merges, sells, or transfers, your data goes with us — but only under strict protections.

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5. Keeping Your Data Safe
We use strong security measures: encryption, secure servers, and regular monitoring. But no system is perfect. You use Grantscore at your own risk.

6. Your Rights 

You have control:

• Access, correct, or delete your info.

• Opt out of marketing messages.

• Withdraw consent when applicable.

Email us anytime at hello@grantscore.com to exercise these rights.

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7. Data Retention
We keep your info only as long as needed to provide services, comply with law, or resolve issues. If you ask for deletion, we’ll remove your data unless legally required to keep it.

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8. Children’s Privacy
Grantscore is for adults 18+. We don’t knowingly collect info from minors. If you believe a child shared info with us, please contact us right away.

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9. International Users
If you’re outside the U.S., your data will be transferred and processed here under U.S. laws.

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10. Payment Information and Security

• Payment details are handled securely through trusted processors.

• Our sales reps do not collect or store credit card info. Instead, they guide you through payment screens to keep your data safe.

• If preferred, our secure Checkout team can call you to complete payment safely, so you don’t have to enter info on your own device.

• Calls involving payment info are not recorded, and sensitive data is deleted promptly.

• We use industry-standard security but no system is perfect. Payments are made at your own risk.

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11. Refunds and Billing
Grantscore billing is annual. You pay once per year for access to our tools and reports.

Our refund policy is clear: we offer a limited window for refunds or credits. Please see our Refund Policy page for full details.

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12. Updates to This Policy
We may update this policy occasionally. When we do, we post the new version with a new Effective Date. Check back regularly.

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13. Contact Us

Questions or concerns? Reach out anytime: hello@grantscore.com